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Legal

Privacy Policy

Effective date: September 2, 2026

Short version: I collect what I need to run the shop and stay in touch, I don't sell your data, and you can ask me to delete it.

Information we collect

We collect information you give us when you join the insider list, create an account, place an order, or contact us: your name, email, phone, and shipping and billing address. Payment details are collected and processed by our payment providers; we don't store them.

We also automatically collect limited usage data (device, browser, pages viewed) to operate and improve the site.

How we use information

We use information to process and fulfill orders, provide support, send you the updates and announcements you signed up for, prevent fraud and misuse, comply with legal obligations, and improve our products and content.

How we share information

We share information with the service providers who help us operate: fulfillment, shipping, payment processing, email, and customer relationship tools. We may disclose information when required by law or to protect our rights. We don't sell your personal information.

Marketing messages

If you join the insider list, you'll hear from us by email about new releases, restocks, and offers. Every email has an unsubscribe link. If you separately opt in to promotional text messages, you'll receive those types of messages by text as well.

Text messages (SMS)

If you opt in to text messages from The Peptide Queen, we send order and shipping updates, account and customer support messages, and updates about your assessment or consultation request. If you separately opt in to promotional text messages, we also send new release, restock, and offer messages. Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe or HELP for help. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our SMS Terms for details.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

Cookies

We use cookies and similar technologies to keep you signed in, remember your cart, and understand how the site is used. You can control cookies through your browser settings.

Your choices and rights

You can request access to, correction of, or deletion of your personal information, subject to legal and recordkeeping requirements. To make a request, email us at the address below.

Children's privacy

This site isn't directed to anyone under 21, and we don't knowingly collect information from children.

Retention

We keep information as long as we need it to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Contact

Privacy questions or requests: support@thepeptidequeen.com.

Questions? Reach me at support@thepeptidequeen.com.